Privacy Policy
Last updated: May 17, 2026
This Privacy Policy describes how Jandurvek ("we", "us", or "our") collects, uses, stores, and shares information about you when you access or use our website at jandurvek.com and any related services, features, or content we offer (collectively, the "Service"). By using the Service, you agree to the practices described in this Privacy Policy.
We are committed to handling your personal information with care, transparency, and respect. Please read this document carefully to understand our practices.
1. Information We Collect
We collect information in several ways depending on how you interact with the Service. The categories of information we may collect include the following.
1.1 Information You Provide Directly
- Account registration data: When you create an account, we collect your name, email address, password, and any other details you choose to provide.
- Profile information: You may optionally provide additional details such as a profile photo, learning preferences, or biographical information.
- Communications: When you contact us by email or through a contact form, we collect the content of your message, your email address, and any attachments you include.
- Payment information: If you make a purchase, payment details are collected and processed by our third-party payment processors. We do not store full payment card numbers on our servers.
- Survey and feedback responses: If you participate in surveys, polls, or provide feedback, we collect the information you submit.
1.2 Information Collected Automatically
- Log data: Our servers automatically record information when you access the Service, including your IP address, browser type and version, operating system, referring URLs, pages viewed, and the date and time of your visit.
- Device information: We may collect information about the device you use, including hardware model, unique device identifiers, and mobile network information.
- Usage data: We collect data about how you interact with the Service, such as features you use, content you view, session duration, and navigation paths.
- Cookies and similar technologies: We use cookies, web beacons, pixel tags, and similar tracking technologies to collect information about your browsing behavior and preferences. See Section 6 for more detail.
1.3 Information from Third Parties
- Social login providers: If you choose to sign in using a third-party account such as Google, we receive basic profile information from that provider in accordance with your settings and their privacy policy.
- Analytics providers: We receive aggregated and anonymized data from analytics services that help us understand how the Service is used.
- Partners and integrations: If you connect third-party tools or services to your account, we may receive information from those services as permitted by their terms.
2. How We Use Your Information
We use the information we collect for the following purposes.
- To provide and operate the Service: Including creating and managing your account, processing transactions, delivering educational content, and enabling live sessions with instructors.
- To personalize your experience: We use your learning history, preferences, and behavior to tailor content recommendations, learning paths, and session suggestions to your needs.
- To communicate with you: We send transactional messages such as account confirmations, receipts, and security alerts. With your consent, we may also send promotional communications about new features, courses, or offers.
- To improve the Service: We analyze usage patterns and feedback to identify areas for improvement, fix issues, and develop new features.
- To ensure security and prevent fraud: We monitor for suspicious activity, enforce our terms, and protect the integrity of the Service and its users.
- To comply with legal obligations: We may process your information where required by applicable law, regulation, or legal process.
- To conduct research and analytics: We use aggregated and de-identified data to understand trends, measure performance, and inform business decisions.
3. Legal Bases for Processing
We process your personal information on the following legal grounds depending on the context.
- Contractual necessity: Processing is necessary to perform the contract we have with you, such as providing access to the Service you signed up for.
- Legitimate interests: We process information where it is in our legitimate interests to do so and those interests are not overridden by your rights, such as improving the Service, preventing fraud, and communicating about the Service.
- Consent: Where we rely on your consent, such as for marketing emails or certain cookies, you may withdraw that consent at any time.
- Legal obligation: We may process information when required to comply with applicable laws or respond to lawful requests from authorities.
4. Sharing of Information
We do not sell your personal information. We may share your information in the following circumstances.
4.1 Service Providers
We engage trusted third-party companies and individuals to perform functions on our behalf, such as hosting infrastructure, payment processing, email delivery, customer support, and analytics. These providers access your information only to perform services for us and are bound by confidentiality obligations.
4.2 Instructors and Group Sessions
When you enroll in a group session or individual lesson, the instructor associated with that session may have access to your display name, profile photo, and participation data to facilitate the educational experience.
4.3 Business Transfers
If we are involved in a merger, acquisition, asset sale, or similar business transaction, your information may be transferred as part of that transaction. We will notify you before your information becomes subject to a materially different privacy policy.
4.4 Legal and Safety Purposes
We may disclose your information if we believe in good faith that disclosure is necessary to comply with a legal obligation, protect the rights or safety of Jandurvek, our users, or others, or to detect, prevent, or address fraud or security issues.
4.5 With Your Consent
We may share your information for other purposes with your explicit consent.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you with the Service. We also retain information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.
When you delete your account, we will delete or anonymize your personal information within a reasonable period, except where retention is required by law or legitimate business need. Aggregated and de-identified data derived from your information may be retained indefinitely.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to operate and improve the Service. The types of cookies we use include the following.
- Essential cookies: Required for the Service to function, such as maintaining your login session and remembering your preferences.
- Performance and analytics cookies: Help us understand how visitors interact with the Service so we can improve functionality and content.
- Functionality cookies: Allow the Service to remember choices you make and provide enhanced, personalized features.
- Marketing cookies: Used to deliver relevant content and measure the effectiveness of promotional campaigns, where you have given consent.
You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the Service. Where required by applicable law, we will obtain your consent before placing non-essential cookies.
7. Your Rights and Choices
Depending on your location and applicable law, you may have certain rights regarding your personal information.
- Access: You may request a copy of the personal information we hold about you.
- Correction: You may request that we correct inaccurate or incomplete information.
- Deletion: You may request that we delete your personal information, subject to certain legal exceptions.
- Portability: You may request that we provide your personal information in a structured, machine-readable format.
- Restriction: You may request that we restrict the processing of your information in certain circumstances.
- Objection: You may object to processing based on legitimate interests or for direct marketing purposes.
- Withdrawal of consent: Where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.
To exercise any of these rights, please contact us at contact@jandurvek.com. We will respond to your request within a reasonable timeframe. We may need to verify your identity before processing certain requests.
8. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, alteration, disclosure, or destruction. These measures include encrypted data transmission, access controls, and regular security reviews.
However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.
If you believe your account has been compromised, please contact us immediately at contact@jandurvek.com.
9. Children's Privacy
The Service is not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under this age without verifiable parental consent, we will take steps to delete that information promptly.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us at contact@jandurvek.com.
10. International Data Transfers
Your information may be transferred to and processed in countries other than the one in which you reside. These countries may have data protection laws that differ from those in your country. Where we transfer personal information internationally, we take steps to ensure that appropriate safeguards are in place to protect your information and that the transfer complies with applicable legal requirements.
11. Third-Party Links and Services
The Service may contain links to third-party websites, applications, or services that are not operated by us. This Privacy Policy does not apply to those third-party services. We encourage you to review the privacy policies of any third-party services you access through the Service, as we have no control over their practices and accept no responsibility for them.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by updating the "Last updated" date at the top of this page and, where appropriate, by sending you a direct notification.
Your continued use of the Service after any changes to this Privacy Policy constitutes your acceptance of the updated terms. We encourage you to review this page periodically.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using the details below.
| Contact Method | Details |
|---|---|
| Company name | Jandurvek |
| contact@jandurvek.com | |
| Phone | +380462651700 |
| Address | Dunajeva St, 34Б, Mykolaiv, Mykolaiv Oblast, Ukraine, 54000 |
| Website | jandurvek.com |
We are committed to working with you to resolve any concerns about your privacy in a fair and timely manner.